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You deserve to be happy, healthy
& Pain Free
What type of therapy are you looking for?

You deserve to be happy, healthy & Pain Free

What type of therapy are you looking for?

Pure The UK’s Leading Online Therapy Service

Live Sessions & Chats
UK-based therapists that are ready to help you
People have joined PURE for therapy

Your Pure Therapist will be certified,
vetted and experienced

When you sign up with Pure, a personalised therapist match will be made based on your counselling preferences and requirements. All of our therapists are qualified professionals with licences and accreditations who have experience treating issues like anxiety and depression. You can receive the same high-quality therapy from Pure in the convenience of your home as you would from an in-office therapist.

How our therapy works

We are aware of how crucial it is to work with a therapist who gets you. We will find the therapist who is best equipped to help you based on your responses to a few questions about yourself.

Mobile Phone Virtual Counselling

Whenever you need it, Get therapy

Your therapist will be available for phone, video, chat, messaging, and other forms of communication.

You don’t need to make an appointment to get in touch with your therapist. Send them a message any time, and arrange live sessions whenever suits you.

Frequently asked questions

Who are Pure Medicals therapists?

The therapists listed on Pure are accredited counsellors, registered psychologists, or other professionals with comparable recognised professional accreditation. After successfully completing the recognised professional certification, exams, training, practice, and continuous supervision criteria, therapists must be qualified and accredited by their respective professional associations and have at least three years of experience in their speciality.

Who is going to help me?

Following your registration, we will match you with a therapist who is available and who matches your priorities, preferences, and the nature of the problems you are experiencing. Finding the correct therapist who can help you get the best outcomes is vital because different therapists have different approaches and areas of expertise. However, if you begin the process and feel your therapist isn’t a good fit for you, you may choose to be matched to a different therapist. We have discovered that we can make a successful match the majority of the time.

Is Pure Medical the right choice for me?

If you want to enhance the quality of your life, Pure Medical can be the best option for you. We might be able to assist you if something gets in the way of your happiness or keeps you from realising your objectives. Additionally, we have therapists who focus on particular problems, like stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, rage, family conflicts, LGBT difficulties, bereavement, religion, self-esteem, and more.

If any of the following statements apply to you, Pure Medical is not the best option for you:

  • You are a minor or are being looked after by a guardian legally
  • You are dealing with a pressing issue or emergency.
  • A court ruling or another authority mandated that you receive therapy.
  • You don’t have a device that can access the Internet, or your Internet connection is unreliable.

How much does therapy cost?

Based on your location, preferences, and the availability of your therapist, therapy through Pure Medical can cost anywhere between £40 and £70 per week (billed every four weeks). Anytime, for any reason, you can end your subscription.

How soon after I join up will I be connected with a therapist?

The majority of the time within 24 hours or less.

How will my therapist and I communicate?

Four options exist for receiving therapy:

  • Communicating through messaging with your therapist
  • Live video chat with your therapist
  • Having a phone conversation with your therapist
  • Interacting with your therapist via video chat

Depending on your requirements, accessibility, and convenience, you are free to employ various means at various times as you see fit. Find out more about online counselling.

Can Pure replace conventional in-person therapy?

The experts who work with Pure are therapists with appropriate training and credentials who have been approved to practise therapy and counselling by the accredited board. Although the service may offer similar advantages, it cannot always be a substitute for conventional face-to-face counselling. Please be aware that your provider will not be able to issue a formal diagnosis, carry out a court order, or write a prescription for medicine.

How long can I use Pure therapy?

This is based on your needs and varies greatly from person to person. Others prefer to remain with the programme for a longer amount of time, while some feel they gain the most of the benefits after just a few weeks. You have complete control over this.

How can I be certain that this therapy will be effective?

Numerous studies support the usefulness of the internet as a tool for changing one’s life. For instance, a study conducted by scientists from the University of California at Berkeley, San Francisco, and San Francisco General Hospital and published by JMIR Publications found that “users of Pure experienced significantly reduced depression symptom severity after engaging with the platform.” The complete study is available here.

Our trust in the platform is largely based on the comments and recommendations we get from users. We are thrilled to learn from more people every day about the significant changes this service has enabled them to make in their lives.